Difference between revisions of "Support system/ar"
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(Created page with "أخيرًا ، انقر فوق الزر "إرسال" وأرسل لنا تذكرتك. سوف نتحقق من تذكرتك ونجيب عليك لأطول فترة ممكنة.") |
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Then, as you can see in the screenshot, you can click the "New support ticket" and the it opens you a new page which includes the details of sending a ticket. Later, you need to select your ticket's subject, type your email adress, your profile link in RR (it is important for us to reach you after the solution if there is an emergency) and you need to fill other details. | Then, as you can see in the screenshot, you can click the "New support ticket" and the it opens you a new page which includes the details of sending a ticket. Later, you need to select your ticket's subject, type your email adress, your profile link in RR (it is important for us to reach you after the solution if there is an emergency) and you need to fill other details. | ||
| − | + | أخيرًا ، انقر فوق الزر "إرسال" وأرسل لنا تذكرتك. سوف نتحقق من تذكرتك ونجيب عليك لأطول فترة ممكنة. | |
Revision as of 12:58, 24 June 2019
نظام الدعم - هو مكتب مساعدة للاعبين في المناطق المتنافسة للحصول على المساعدة.
متى يجب عليك إرسال تذكرة؟
يمكنك إرسال تذكرة: إذا كان لديك فكرة تعتقد أنها يمكن أن تكون مفيدة للعبة, إذا كنت ترغب في تقديم شكوى بشأن اللعبة أو اللاعب أو أحد أعضاء الفريق ، وإذا كان لديك مشكلة في الشراء ، وإذا كنت تريد أن تكون وسيطًا أو مترجمًا لمجتمعاتنا ، إذا كنت تريد تقديم طلب للشراكة.
Some rules for your tickets
- Please write your tickets in English, Russian, Ukrainian or if it is not possible, in your native language. We can understand what did you mean unless you use Google Translate.
- After your sending your ticket, please do not reply your ticket as long as there is no any urgent situation.
- If Rival Regions solves your problem, you do not have to create a new ticket to show your gratitude, we are all here for you. It just occupies our system busy.
- All game and general rules are valid when do you send us a ticket. You may get banned on the game because of your ticket if you vioalete our rules.
- Before you send a ticket, please check FAQ. Your question may have an answer in our system.
Use of the support system
Firstly, you need to create an acoount on support system or you can login into the support system with your Facebook and Google acoount.
Then, as you can see in the screenshot, you can click the "New support ticket" and the it opens you a new page which includes the details of sending a ticket. Later, you need to select your ticket's subject, type your email adress, your profile link in RR (it is important for us to reach you after the solution if there is an emergency) and you need to fill other details.
أخيرًا ، انقر فوق الزر "إرسال" وأرسل لنا تذكرتك. سوف نتحقق من تذكرتك ونجيب عليك لأطول فترة ممكنة.
